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User complains you to definitely she didn’t win some thing.

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Though it appears that the problem may have been resolved, as there are no confirmation from the user they’ve obtained the fee the new complaint try denied. The brand new gambling establishment replied and you may reported that the brand new account try prohibited owed in order to multiple accounts punishment. The newest ailment ended up being signed briefly even as we wait for the regulator’s decision. Over time the ball player informed all of us that regulator had made the decision in support of the fresh gambling establishment out of this example.

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The challenge is resolved if the player affirmed which he had obtained their payouts. The ball player away from Chile was waiting around for over two weeks on her detachment to be processed. The newest consult was terminated double, with no clear information about the woman money, and you will she try many times asked as patient. We made an effort to gather more info from the athlete from her KYC confirmation and you may prior withdrawals. However, as a result of the player’s not enough impulse, the brand new problem are declined while we were unable to investigate then.